About the Role

We’re looking for a Network Technology Technician to keep our systems running smoothly and efficiently. This role is perfect for someone who loves to learn, thrives under pressure, and enjoys hands-on work with technology. You’ll support the growth and performance of all current and future services while being part of a supportive, fun, and collaborative work environment.

What You’ll Do

As a Network Technology Technician, your responsibilities will include:

• Installing, disconnecting, and troubleshooting video, internet, phone, and home automation services.

• Performing maintenance to ensure Hybrid Fiber Coaxial (HFC) networks meet performance standards.

• Maintaining and repairing network equipment and company vehicles.

• Stocking vehicles with equipment and supplies.

• Communicating with dispatch and supervisors for service updates and assistance.

• Educating customers on services and promoting additional offerings.

• Using hand tools, power tools, and test equipment safely.

• Participating in ongoing training and professional development.

Who You Are

We’re looking for someone with a problem-solving mindset, strong communication skills, and the ability to adapt in a fast-paced environment.

Minimum Qualifications:

• High school diploma/GED with 5 years of related experience, OR 7 years of equivalent hands-on experience.

• At least 18 years old with a valid driver’s license and good driving record.

• Minimum of 1 year customer service experience.

• Hands-on experience in a technical or trade role.

• Proficiency with PC and Windows software.

• Ability to work shifts and occasional overtime.

Preferred Qualifications:

• Post-secondary education or technical certifications.

• 5+ years in service installation and repair within telecommunications or similar industries.

• Spanish language skills (desirable in some locations).

Physical Requirements

• Ability to lift, carry, and use tools and equipment.

• Comfortable climbing ladders and working at heights.

• Ability to work in confined spaces, extreme weather, and varied terrain.

• Ability to operate aerial lifts, vehicles, and other service equipment.

Compensation & Benefits

• Hourly Pay: $29.38 – $44.09, with potential for bonuses and incentives.

• Paid Time Off: Minimum 16 hours/month plus 7 holidays annually, along with other leave options.

• Healthcare: Medical, dental, vision, and mental wellness resources.

• Retirement: 401(k) with company match.

• Additional Perks: Education support, employee discounts, pet insurance, flexible schedules, parental leave, and volunteer opportunities.