Company: GEICO
Salary: $19.06 – $23.82 per hour

GEICO is looking for motivated and customer-focused individuals to join our team as Customer Service Representatives in Lakeland, Florida. If you enjoy helping people, solving problems, and working in a fast-paced environment, this could be the perfect opportunity to grow your career.

As a Customer Service Representative, you will be the first point of contact for our policyholders. You will assist customers with billing questions, policy updates, and provide helpful recommendations while delivering excellent customer service.

Key Responsibilities

• Answer customer calls and assist with billing inquiries

• Make policy updates and changes for customers

• Provide clear information about insurance coverage and services

• Deliver friendly and professional customer support

• Build trust and maintain high customer satisfaction

Requirements

• High school diploma or equivalent

• Strong communication and listening skills

• Excellent customer service mindset

• Ability to work in a fast-paced call center environment

• Basic computer and multitasking skills

• Willingness to learn and adapt to new processes

Benefits

• Competitive hourly pay

• Potential salary increases within the first year

• Career growth and development opportunities

• Comprehensive benefits and rewards package

• Supportive and inclusive workplace culture

At GEICO, we believe in great careers, great culture, and great rewards. Join our team and build a career where your growth and success truly matter.