About the Role

We are seeking a highly organized and detail-oriented Administrative Support Specialist to provide day-to-day assistance to leaders and teams within a fast-paced, innovative work environment. This role plays a key part in ensuring smooth operations, effective communication, and efficient coordination across departments.

What We Offer

• Salary Range: $31.00 – $42.35 per hour

• Locations: Austin, TX | Phoenix, AZ

• Employment Type: Full-time, Regular

You’ll be part of a supportive workplace that values learning, professional growth, and collaboration. We encourage innovation, continuous improvement, and career development while providing a culture that supports work-life balance and employee wellbeing.

Key Responsibilities

• Prepare and format letters, memos, reports, and presentation materials using appropriate software

• Draft and manage professional correspondence as required

• Screen phone calls and address inquiries or requests on behalf of assigned staff, when authorized

• Schedule and coordinate meetings, video conferences, and conference calls (on-site and off-site)

• Maintain and manage electronic calendars for appointments and meetings

• Receive, organize, and distribute daily mail and respond to issues as appropriate

• Arrange business travel through the corporate travel system

• Coordinate special events such as VIP visits, award ceremonies, conferences, or office moves

• Conduct research, run reports, perform data analysis, and ensure data accuracy

• Assist in creating departmental procedures, documentation, and process improvements

• Support special projects and additional administrative tasks as assigned

Skills & Qualifications

Functional Knowledge

• Proficient in administrative, analytical, and organizational processes

Business Understanding

• Strong awareness of how the role supports team and organizational objectives

Leadership & Teamwork

• May provide informal guidance and support to junior team members

Problem Solving

• Able to handle non-routine situations by applying judgment and established procedures

Impact

• Contributes positively to team efficiency and work quality

Communication Skills

• Effectively exchanges information with colleagues and stakeholders

Additional Details

• Travel: Not specified

• Relocation Assistance: Not eligible

Compensation is determined based on location, experience, skills, role level, and internal equity. In addition to a comprehensive benefits package, eligible employees may also qualify for bonuses or equity-based rewards depending on role requirements.

Equal Opportunity Statement

We are committed to providing equal employment opportunities to all qualified applicants and maintaining an inclusive and accessible workplace. Reasonable accommodations are available for candidates who need assistance during the application process.