About the Role

We are seeking a Coverage Review Associate to assist individuals who have requested guidance regarding family and income protection options. In this position, you will help review available coverage choices, provide clear information, and ensure each case is handled in an organized and timely manner.

This is a structured remote role suited for someone who prefers following clear processes and guidelines rather than handling unstructured conversations.

Key Responsibilities

• Connect with individuals who have requested a coverage review

• Provide clear explanations of available options using approved materials

• Assist in organizing required documents and outlining next steps

• Monitor case progress and maintain accurate records

• Follow established procedures and meet assigned timelines

Who We’re Looking For

• Confident and comfortable speaking with individuals over the phone

• Strong attention to detail

• Self-motivated and dependable while working remotely

• Willing to participate in training and apply feedback

Position Information

• 100% remote opportunity

• Independent contractor position

• Compensation based on performance, with potential for ongoing residual income