Role Summary

This position centers on supporting individuals at the beginning of their benefits enrollment journey. You’ll engage with people who have already shown interest, follow a proven process, and help each conversation progress toward a clear next step. While you’ll be part of a team, you’ll manage your own schedule, conversations, and daily workflow. Full training and ongoing support are provided.

Key Responsibilities

• Engage with individuals who are starting the benefits enrollment process

• Ask insightful questions to identify goals, concerns, and priorities

• Explain available benefit options in a clear, approachable way

• Support customers through enrollment and outline what happens next

• Maintain accurate records of conversations and progress

• Communicate updates and collaborate with team members when needed

Qualifications

• Comfortable taking the lead in one-on-one customer interactions

• Able to work independently and manage time effectively

• Strong communication skills with a friendly, professional tone

• Detail-oriented with dependable follow-through

• Receptive to coaching and motivated to improve performance

What We Provide

• Fully remote, full-time position

• Team-oriented culture with flexibility and autonomy

• Consistent volume of interested customers

• Compensation based on performance, including bonuses and residual income

• Continued training and professional development opportunities